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Four Things Field Service Workers Can Do to Increase Customer Satisfaction

Posted by Greg Henry on Jul 7, 2015 8:00:00 AM

I recently returned from vacation at one of those all-inclusive resorts, and overall, it was a great trip. The hotel was nice, though similar to others. The food was good, but not exceptional. And as for the weather and location, they were also great, but again, similar to other trips.  At first I had a hard time putting my finger on what made it stand out from the other vacations I have taken, and then it hit me: the service was outstanding!

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Topics: field service, customer satisfaction, customer experience

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