In the Sept. 24th post we announced the launch of DecisionPoint’s MobileCare™ support services program. One component of this new suite is MobileCare™ Device Management. This new offering helps DecisionPoint customers minimize any potential downtime on their mobile devices by delivering end-user help services via remote control.
Device Management is deployed as Software-as-a-Service (SaaS) and coupled with live support from experienced DecisionPoint personnel. With the ability to remotely manage devices as though they were right in hand the experts at DecisionPoint can:
- Troubleshoot problems
- Provide software updates
- Provide security updates
- Remotely disable lost or stolen devices
- Re-configure corrupted mobile devices
All while your workforce is out in the field. DecisionPoint will take the complexity out of managing your mobile devices and leave you to focus on what you do best: running your business.
Over the next few weeks we’ll take a closer look at all of the MobileCare™ offerings, including: Express Depot, Technical Support and Software Support.