Many parking enforcement officers write out tickets by hand and then the information is transferred to the main system by data entry clerks back at the station. This system is time consuming and allows for human error. By automating the citation process, officers instead enter information on a mobile computer by scanning bar codes, drop-down menu functions, or by hand-keying. Mobile computers enable accurate collection of information, including:
- Violation type
- Vehicle information
- Location of violation
- Image capture to document infraction
The violation information is automatically sent to the back office in real-time and a citation can be printed on the spot with a mobile printer. This application increases the accuracy of citations entered into the main system and improves productivity.