Mobility provides a variety of ways for delivery and installation crews to better serve customers. When a consumer purchases an item that must be professionally installed, they want it done right and in a timely manner. With a mobile device in hand, field workers have access to detailed information about the work order in real-time. Eliminating paper processes and providing your workers with mobile devices enables:
- Efficient routing and dispatching
- GPS capabilities
- Access to detailed work orders
- Access to installation diagrams
- Signature capture for proof of completion
When combined with a mag-stripe reader and mobile printer, field workers can even process payments in the field and provide customers with a receipt on the spot. Access to detailed job tickets also enables employees to upsell while on location by offering warranty agreements during installation.