Mobile Solutions for Home Delivery and Installation

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Posted Nov 9, 2010 12:15:17 PM by DecisionPoint Team & filed under

motorola-field-service-resized1Mobility provides a variety of ways for delivery and installation crews to better serve customers. When a consumer purchases an item that must be professionally installed, they want it done right and in a timely manner. With a mobile device in hand, field workers have access to detailed information about the work order in real-time. Eliminating paper processes and providing your workers with mobile devices enables:

  • Efficient routing and dispatching
  • GPS capabilities
  • Access to detailed work orders
  • Access to installation diagrams
  • Signature capture for proof of completion

When combined with a mag-stripe reader and mobile printer, field workers can even process payments in the field and provide customers with a receipt on the spot. Access to detailed job tickets also enables employees to upsell while on location by offering warranty agreements during installation.


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