Mobile Solutions for ATM Repair

Posted May 24, 2011 10:24:19 AM by DecisionPoint Team & filed under

atm-repair11Keeping ATMs running is essential to ensure that customers are happy and that owners continue to receive a steady stream of transaction fees. The most common problems with ATMS include:

  • Faulty Dispenser
  • Worn out card reader
  • Broken keypad

In order to correct these problems as quickly as possible, field technicians must have access to the parts they need, when they need them. Equipping field technicians with mobile computers enables them to track inventory on their trucks and make sure they don’t arrive at a repair site without what they need. Mobile solutions also enable field workers to optimize routes to reduce transportation costs and record services performed and parts used in real-time. With a MobileArc™ Field Service solution from DecisionPoint, mobile workforces have all of the tools they need to increase productivity and efficiency so that customers stay satisfied.

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