Mobile Customer Relationship Management

Posted May 11, 2010 1:15:58 PM by DecisionPoint Team & filed under

close-up of a businessman shaking hands with a businesswomanMobile CRM (Customer Relationship Management) solutions maintain and strengthen customer relationships by enabling accurate data collection from the field. Your mobile workers can collect customer information on-the-go with a solution that enables them to:

  • Take mobile surveys
  • Present new products or promotions
  • Record and monitor sales and samples given
  • Maintain customer visit schedules

All integrated to your back office systems. Tomorrow I’ll be providing a video demo from DecisionPoint’s software partner Global Bay so you can see a Mobile CRM Solution in action!


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