Field Service Software Features and Functionality

Posted Dec 14, 2011 1:10:52 PM by DecisionPoint Team & filed under

top-ten1Field Technologies recently released their Field Mobility 2012 special report which includes feedback from a sample of 327 readers. The report provides a real-world take on the features and functionality you should look for in field workforce automation solutions. 45% of respondents with mobile workforces that use automation software cited the following top 10 features and functionality of field service software:

  1. Ability to integrate with back-office systems
  2. Ability to update remotely
  3. Customizable
  4. Ability to work untethered (without wireless connectivity)
  5. Real-time data transfer
  6. Scalability
  7. Ability to support multiple goals/functions
  8. Rapid deployment framework
  9. Multi-platform support
  10. SaaS/Cloud-based

Let’s Get Mobile! Contact DecisionPoint Systems, Inc. for additional information about our end-to-end mobile field service solutions that provide these features and functionalities.

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