Field Service Mobile Deployments Empower Technicians

Posted May 10, 2011 10:33:14 AM by DecisionPoint Team & filed under

es400-field-service_21-300x207I recently read the Aberdeen Group report “Trends in Mobile Field Service: Empowering your Field Technicians to Deliver Better, Faster Service.” The report surveyed 200 service professionals to distinguish best-in-class companies from industry average and laggard. The survey results found that best-in-class service organizations are:

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