Mobile Matters

Subscribe to Mobile Matters!

Recent Posts

Steve Smith

Recent Posts

Are You More Connected Than Your Shoppers?

Posted by Steve Smith on May 14, 2018 7:00:00 AM

Many retail stores face a growing challenge.

As more and more technology falls into the hands of consumers, some shoppers are leaving traditional retail associates behind. This is seen in Zebra Technologies' 2017 Global Shopper Study.

Read More

Topics: retail logistics, improve customer service, retail customer engagement

Bridging the Gap Between In-Store and Online Customer Experiences

Posted by Steve Smith on Mar 27, 2018 7:00:00 AM

There’s no denying that online shopping is here to stay and growing daily. Yet brick-and-mortar retailers still have two distinct advantages over their online-only competition:

Read More

Topics: retail logistics, online applications, retail customer engagement

Winning Customers with a Variety of Fulfillment Options

Posted by Steve Smith on Mar 12, 2018 6:24:00 AM

Offering the right selection of fulfillment options is an important strategic decision for any retailer.

More and more businesses are discovering competitive advantages in providing the fulfillment methods their customers want. In this post, we’ll identify the major types of fulfillment, why customers want those options, and how you as a retailer can provide them.

Read More

Topics: retail logistics, retail customer engagement

Predicting Retail's Winners and Losers for 2018

Posted by Steve Smith on Jan 18, 2018 4:30:00 AM

The 2017 holiday shopping season is behind us. And, as always, there were clear winners and losers in the retail industry. The winners view those holiday victories as precursors to a strong 2018, and will seek to capitalize on the things they did right. The losers, meanwhile, will scramble to distance themselves from their holiday failures. Many of them will have already begun pivoting to copy the success stories, attempting to turn their 2018 fortunes while also preparing for a better showing in next year's cycle.

Read More

Topics: retail logistics, enterprise mobility solutions, retail customer engagement

13 Signs You Need to Rethink Your Supply Chain Strategy

Posted by Steve Smith on Nov 16, 2017 7:00:00 AM

By now, you’ve probably heard numerous accounts of how retailers are transforming their businesses with new supply chain technologies. And you might be wondering if now’s the time to update your solutions, too.

Read More

Topics: supply chain management

The Omnichannel is Bigger Than You Think

Posted by Steve Smith on Oct 4, 2017 7:00:00 AM

“Omnichannel” is an organic creature that continues to expand and evolve. It both reacts to and drives consumer demand. Where “buy online/ pick-up instore” was once a novelty, it’s now a service shoppers expect.

Read More

Topics: enterprise mobility solutions

3 Imperatives the Retail Supply Chains Can’t Ignore

Posted by Steve Smith on Aug 30, 2017 7:00:00 AM

Retailers’ supply chains are growing larger and more complicated. Fast fashion, short product life cycles, personalized and localized demand and always-on shopping have seen to that.

Read More

Topics: enterprise mobility solutions

7 Ways Technology is Transforming Transportation

Posted by Steve Smith on Aug 9, 2017 7:00:00 AM

Technology has already transformed the transportation of goods significantly over the past twenty years. GPS alone has revolutionized the industry. From mapping routes to location tracking to real-time delivery updates, technology has radically altered the shipping landscape.

Read More

Topics: transportation and distribution

What to Keep an Eye On As Amazon Swallows Whole Foods

Posted by Steve Smith on Aug 2, 2017 7:00:00 AM

The grocery world was rocked recently by Amazon’s stunning $13.7 billion acquisition of Whole Foods. And it’s not just grocery stores keeping a watchful eye on this development. Shockwaves are being sent into every corner of retail where Amazon does business – which is to say, pretty much everywhere.

Read More

Topics: distribution center solutions, enterprise mobility solutions

Your Supply Chain Could Become Your Secret Weapon: Here's Why That Matters

Posted by Steve Smith on Jul 12, 2017 6:00:00 AM

Navigating the delicate balancing act that is supply chain management has also been one of retail’s greatest challenges. The omnichannel world with its endless mix of demand and fulfillment points has made keeping that balance even more complicated and precarious.

Read More

Topics: enterprise mobility solutions

Want to leave a comment?