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Business Mobile Applications vs. Personal Users Mobile Applications

Posted by Greg Henry on Jul 29, 2015 7:30:00 AM

You see them everywhere and everyone has one: a mobile device of some sort. Whether it’s a smartphone, tablet, rugged computer, or wearable device, mobile computing is here to stay. Most people’s only experience with mobile computing is for personal use, but businesses can and are getting great results from investing in this technology. However, business mobile applications and mobile computing in general are very different than those meant for the typical personal user when applied to the business world. This is because corporate use of mobile computing requires many other things be taken into consideration, such as:

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Topics: business mobility

How to Implement Smarter Smartphone Usage in Your Business

Posted by Greg Henry on Jul 22, 2015 7:00:00 AM

The use of mobile devices and mobile technology has quickly become the norm for people in both their personal and work lives. If we lose or forget our mobile phone at home, we feel as if we are missing something--we feel naked just like if we were to forget to put on our wedding ring or watch, for example. I don’t see mobile computing slowing down any time soon, because as consumers, we have invested our lives in our mobile phones and can only expect new ways to manage our life.

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Topics: mobile device, mobile computer, mobile solution

5 Reasons Why Managed Mobility Services are Better for Your Business

Posted by Greg Henry on Jul 14, 2015 8:00:00 AM

The use of mobile computing technology has become common practice and most businesses are utilizing this technology to make better business decisions.  While many businesses start with just a few devices at first, they typically quickly expand to having everyone use some type of mobile computer for data collection or information retrieval.  Whether you are a service provider or retailer, mobility helps your workers make better and faster decisions.

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Topics: support services

Four Things Field Service Workers Can Do to Increase Customer Satisfaction

Posted by Greg Henry on Jul 7, 2015 8:00:00 AM

I recently returned from vacation at one of those all-inclusive resorts, and overall, it was a great trip. The hotel was nice, though similar to others. The food was good, but not exceptional. And as for the weather and location, they were also great, but again, similar to other trips.  At first I had a hard time putting my finger on what made it stand out from the other vacations I have taken, and then it hit me: the service was outstanding!

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Topics: field service, customer satisfaction, customer experience

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