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Cyber Criminals Are Entering Through The Mobile Doorway

Posted by DecisionPoint Team on Jun 18, 2013 10:41:51 AM

Guest Written by Greg Henry – VP Product Management

We are all familiar with and have probably encountered computer viruses at one time in our lives. The intent of each virus is unique to the intentions of the creator. While many render your computer inoperable, cyber criminals use viruses as a method to gain access to computer networks with the purpose of stealing valuable information. With the explosion in smartphone usage and mobile application downloads, cyber criminals are now gaining access to this information through mobile devices.

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Webinar: Top 3 Business Concerns for Mobile Application Development

Posted by DecisionPoint Team on Jun 11, 2013 10:42:36 AM

Join us for our Webinar on June 18! Space is limited.
Reserve your Webinar seat now at:
Take the lead in preparing your organization to embrace this enterprise changing technology by attending our webinar!During this webinar, industry veterans will discuss:
• Increasing user adoption
• Reducing development risk
• Ensuring deployment successWith 75% of the world’s population now able to access a mobile phone, the possibilities for communication and connectivity are staggering. And what’s more, we’ve barely scratched the surface when it comes to connecting this network into our business processes. Mobile devices are all around us and are being used to significantly improve worker productivity and customer satisfaction. Business leaders are no longer considering if mobile technologies make sense but rather which mobile technologies to invest in and where to start.

As a business leader it is up to you to drive mobile initiatives within your organization. Whether you are in charge of sales, operations or field service, mobile computing will improve your employees’ job performance and bring positive results to your bottom line.


Title: Top 3 Business Concerns For Mobile Application Development
Date: Tuesday, June 18, 2013
Time: 9:00 AM – 9:30 AM PDT


After registering you will receive a confirmation email containing information about joining the Webinar.


System Requirements
PC-based attendees
Required: Windows® 7, Vista, XP or 2003 Server
Mac®-based attendees
Required: Mac OS® X 10.6 or newer
Mobile attendees
Required: iPhone®, iPad®, Android™ phone or Android tablet
For more information, feel free to contact me at 604.318.8077 or
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Consider Parts Inventory Management When Selecting A Field Service System

Posted by DecisionPoint Team on Jun 5, 2013 10:43:23 AM

Optimizing parts levels can be both an intimidating and difficult task, especially while balancing location and stocking levels. Automating your Field Service provides immediate visibility to inventory – in the warehouse, in transit on your vehicles, at a customer’s job site or in the hands of a service technician. Gaining access to accurate inventory of parts allows companies to improve forecasting, balance stocking levels, and quickly respond to the immediate demands of their respective business.

It is important to consider parts inventory management for the following reasons:

  • 90% SLA compliance vs. 38% followers
  • 52% of calls require parts management
  • Leaders 62% more likely to use parts data in dispatch (60% vs. 37%)
  • Leaders 58% more likely to use software to integrate field service with parts management initiatives
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