It seems like a new smartphone, tablet or specialized mobile device is announced every week. When trying to decide which device is right for your organization you should review the options by grouping them into categories that reflect your business requirements. As an example: If your business application is only available on the Windows Mobile operating system then grouping the devices by OS will allow you to quickly remove many options from consideration. Likewise, if you application is supported on multiple operating systems but the user environment is demanding and you need a ruggedized device then grouping devices by environmental considerations (drop spec, weather proof, etc.) will enable you to quickly zero on a subset of devices. After separating the first group, repeat the process with additional groups based on additional business needs until you have identified the few specific devices that meet the majority of your business needs. Now you can focus your final selection criteria on those devices that are best suited for your needs.
With the explosion in the use of smartphones and tablets, IT organizations are being faced with a new set of challenges. These challenges include: support issues, security issues and procurement issues. In the early adoption phase of this technology many IT organizations simply turned a blind eye to these devices and made bold statements on the level of support that would be offered, if any. However, those days are over. Due to the increasing numbers of mobile users in the enterprise, the productivity gains that mobile connectivity enables and cost savings that BYOD provides IT must embrace this technology. A survey by Harris Interactive (2012) found that 81% of employees use some kind of personally owned device to conduct business. The challenge now is how? Resent history has taught us that you either provide your mobile users with the access and applications that they need in a controlled and manageable way or they will get what they need by other methods. For this reason, progressive IT organizations are partnering with operations in order to understand mobile user requirements and developing systems and policies to meet these requirements while supporting the organizations existing security, support and procurement systems. If you are new to mobile or are looking for assistance on the identification of best practices please give us a call.
Computers are more mobile than at any point in history and with each passing day this trend is accelerating. Both young and old alike can bear witness to the effects that the miniaturization, increasing performance and cost reduction of computing technology has made on our lives. The recent explosion in smart phones and tablet computers is the most visible sign of this phenomenon. In all regards, these devices have more computing capabilities than much larger and expensive devices of just a couple years ago.
“With enterprises under extreme pressure from management and employees to develop and deploy mobile applications to accommodate mobile work styles and increase customer engagement, Gartner, Inc. predicts that more than 50 percent of mobile apps deployed by 2016 will be hybrid”. – Gartner 2013
For today’s Line of Business, it’s about solving business problems cost effectively; leveraging information and insight to accelerate return on investment. But tools are only the tip of the iceberg; the user’s experience, associated design methodology and the enterprise systems integration ultimately will make your next generation applications successful.