IT professionals that have the challenge of installing, configuring and maintaining applications and setting preferences for wireless hand held devices often end up spending countless hours making sure all devices work properly and are consistent across the board. This can be a daunting and time consuming task if the numbers of devices are in the hundreds or possibly even thousands. Having to prepare devices for production traditionally involves many steps and is prone to error. In addition, this process has to be repeated when the device comes back from repair.
DecisionPoint has many years of experience configuring wireless hand held devices and has learned about the unique idiosyncrasies of any particular model and how to accommodate and deal with them. One of the things that DecisionPoint offers is the ability to develop a “Gold Image” for a wireless hand held device that can be easily loaded on volumes of devices, often simultaneously in what is usually one step. This is done using a Storage Card or can also be done wirelessly over the air. What the customer ends up with after loading the Gold Image is a customized, fully functional device that can be put into production with no additional configuration.