Video analytics, also known as IVS (Intelligent Video Surveillance) is a technology used to analyze video for specific data. Video analytics is a growing trend in the retail industry and is used to reduce shrink, increase security and improve customer service. Video analytics is often used to send immediate alerts to associates about unusual or suspicious activity found in a video feed, but this solution can also be used to assign tasks via mobile computers.
In our January 18th post we announced that DecisionPoint would be exhibiting during the 2011 FMA Vendor Fair taking place today. For those of you attending the meeting, we hope you had a great time at the welcome dinner last night and want to remind you to visit with DecisionPoint during the Vendor Fair today.
Mobile and wireless technologies provide retailers with numerous opportunities to increase customer satisfaction and sales. Real-time inventory visibility via mobile computers empowers associates and improves the shopping experience. This short video from Motorola Solutions showcases some of the tools that your sales associates can access to better serve customers and retain loyalty.
Motorola’s recently published white paper “PRIME Value: Mobile Devices for Business Enterprise” is loaded with great information about the importance of rugged devices and also takes a close look at the total cost of ownership (TCO). Below is a chart from this white paper that compares consumer-grade and enterprise-grade devices. To learn more,read the entire white paper here.
Mobile applications that are easy-to-use and intuitive eliminate the need for long and costly training periods and ensure that your workforce can start using the solution immediately—and your business can realize the benefits of mobility quickly. DecisionPoint’s software partner Mobile Epiphany has just such a solution. Their Touch Inspect software is a touch-friendly mobile application that provides rapid configuration tools and features a graphical user interface that is incredibly easy to use. Check out Mobile Epiphany’s newest video tour to learn more about this platform designed to increase productivity and streamline workflow.
Motorola recently released their annual retail holiday study of 1500+ retailers and shoppers. This research reveals some interesting information about the attitudes towards using in-store technology to increase customer satisfaction. Some key findings include:
DecisionPoint experienced greater than expected traffic during NRF 2011 as retailers assembled to learn more about the latest solutions and technologies. NRF reported attendance rates increased 20% over last year and they pulled out all the stops for their centennial celebration. Customer-facing mobile applications were a hot topic this year, with many retailers expressing interest in interacting with customers on their smartphones, like iPhones® as well as how to use tablets, such as an iPads® in a retail setting.
DecisionPoint will once again be exhibiting during the Florida Messenger Association (FMA) Winter Meeting Vendor Fair and we’d like to remind you to stop by our booth to learn more about our MobileArc™ Courier solutions. This year the annual meeting will be held at the Doubletree Universal City Walk in Orlando, Florida on January 27-28, 2011. Stop by and visit with DecisionPoint during the show to learn more about end-to-end mobile solutions and the mobile devices and software that:
In past posts we’ve provided information about applications for retail and hospitality that utilize 2D bar code scanners to capture mobile coupons or mobile tickets from device screens. Not all scanners are designed to read mobile bar codes, so in order to provide your customers with the convenience they’re looking for, you need the correct hardware. This video from Motorola Solutions provides additional information about mobile bar code applications and the 2D scanners required to read them.
Holiday shopping is upon us and according to recent analytics-based findings by IBM, this November an unprecedented 15 percent of people in the U.S. that will be logging onto a retailer’s website are expected to do so from a mobile device. In fact, according to IBM, record numbers of consumers will shift their shopping from the PC to their mobile device this holiday season. In October nearly 11 percent of people used a mobile device to visit a retailer’s site, up from 4.2 percent in October 2010.
DecisionPoint Systems would like to thank everyone that stopped by our booth during the NRF 2011 EXPO. The event was a great success and we hope you found it as exciting as we did. NRF pulled out all of the stops for their centennial celebration!
In our August 30th post I provided information about the growing interest in item level RFID tagging for the retail industry. RFID in retail was also a hot topic during NRF 2011. RFID in retail enables the accurate tracking of inventory and reduces out-of-stocks. This video from Motorola demonstrates some of the typical applications performed withRFID readers and shows just how powerful RFID solutions are in a retail setting.
Today is the last day of the NRF 2011 EXPO, so don’t miss out on the opportunity to visit with DecisionPoint in Pod #5 in the Store Operations area of Motorola’s Booth #1319 if you’re at the show. Stop by and see the innovative mobile solutions DecisionPoint is exhibiting that are designed to enhance the customer experience and improve productivity.
If you’re attending NRF 2011, we want to remind you to stop by Booth #1319 during the EXPO starting today to see the innovative mobile solutions DecisionPoint is exhibiting that are designed to enhance the customer experience and improve productivity. There is so much to see in only two days we want to make sure you don’t miss out on the opportunity to visit with DecisionPoint. Stop by Pod #5 in the Store Operations area of the Motorola Booth #1319 to learn more about:
Motorola, Inc. recently announced their separation into two companies—Motorola Mobility, for consumers and Motorola Solutions, for professionals. This separation will provide the company with a more narrow focus, with Motorola Solutions focusing on mobile computing technology and advanced data capture solutions for businesses. DecisionPoint Systems is a Motorola PartnerSelect Premier Solution Partner and has the expertise to provide you with industry-leading mobile solutions. Check out the video below to learn more about Motorola Solutions.
In our Dec. 16th post I announced that DecisionPoint has partnered with TotalMobile to provide enhanced field mobility solutions and today I’d like to provide additional information about TotalMobile. TotalMobile’s suite of enterprise mobile applications is designed toincrease the productivity of workers in the field by providing access to real-time information no matter where the job takes them. TotalMobile offers a suite of applications that can be bundled together to create a variety of software solutions such as:
DecisionPoint Systems, Inc. (OTCBB:DNPI) announced yesterday that they have successfully delivered mobile proof-of-delivery (POD) functionality to delivery drivers at SureXpress, a regional courier and freight company based in Oklahoma City, OK. SureXpress upgraded from a paper-based tracking system to reduce errors and ensure secure handling of sensitive deliveries, but soon realized that the devices they deployed weren’t rugged enough for their field workers. This resulted in unacceptable downtime. To restore productivity, SureXpress decided to make the move to more rugged devices designed for use in nearly any environment. DecisionPoint took an active role in helping SureXpress through this thought process, analysis and the final decision.
In our January 17th post we provided information about the advantages of mobile bar codes and the convenience they provide to customers. Motorola recently released the DS9208 hands-free imager that has the flexibility to scan 1D and 2D bar codes—whether printed or directly from a smartphone screen. Check out the video below to learn more about this versatile scanner that offers industry-leading scan speeds.
The retail industry is fast-paced and markdowns and markups are a regular occurrence to keep up with competitor pricing, discount slow-moving items and adjust to market changes. End-to-end retail mobility solutions enable employees to accurately adjust pricing right on the sales floor and reduce the possibility of error. With mobile computers you can scan the item bar code to receive improved visibility and accountability into price change execution. According to a National Retail Security Survey, administrative and paperwork errors make up approximately 15% of shrink and simple pricing mistakes due to markups or markdowns can cost retailers quite a bit. When combined with a mobile printer, not only can you eliminate these costly errors, but you can also eliminate the need to travel back and forth to the back room to print shelf labels.
As mentioned in our Dec. 21st post, DecisionPoint will be presenting a workshop titled “Achieving The ROI You Need From Your Field Service Automation Deployment” during the 9th Annual Field Service & Support Conference April 26-29, 2011 in Chandler, Arizona. Now you have an opportunity to learn more about this exciting event and DecisionPoint’s workshop!
Zebra Technologies recently announced the release of their next generation RW420 Route Palette that is compatible with the Motorola MC9500 mobile computer. This integrated solution for mobile workers combines the Zebra RW420 mobile printer with the MC9500 and is ideal for: