Is your business looking for an “always on” communication solution that will keep your workforce connected no matter where they’re located? DecisionPoint’s newest offering−Grapevine™ Voice-Texting enables instant communication within an enterprise over Windows or Linux PCs and Windows Mobile phones, regardless of where your employees may be. Grapevine™ is designed to work with either your existing cellular data connection or 802.11 wireless network, so it improves communication while reducing costs. Grapevine™ delivers Push-to-Talk capability over the internet, on any network and any Windows Mobile device.
Yesterday I provided information about the features and benefits of a Retail Inventory Management Solution from DecisionPoint. As promised, today I’m providing a great demo of a retail inventory management solution so you can see it in action.
Retail inventory management solutions enable your workers to record and access inventory information in real-time. By providing your workforce with mobile computers to perform all merchandise inventory functions you’ll know what you have in stock, what you need to order, and when you need it. Benefits of a DecisionPoint Retail Inventory Management Solution include:
If a problem arises with a mobile device while it’s out in the field it is critical that it is resolved quickly so your workforce can remain productive. Remote Help Desk allows a Help Desk operator to directly connect to a mobile device to troubleshoot and solve problems. CloudSync is a web-based management system hosted by DecisionPoint that provides Remote Help Desk support.
DecisionPoint understands that field service technicians need real-time information in the field to efficiently and accurately complete their jobs. That’s why MobileArc™ Field Services Solutions provide your mobile workforce with all the tools they need at their fingertips while keeping them connected to the back office. The following success story provides more information about a DecisionPoint field services solution that helped one company realize the benefits of real-time information.
Aztec Code is a high-density 2D matrix symbology built on a grid with a bull’s-eye pattern at the center. Data is encoded in a series of layers that encircle the bull’s-eye, with the most critical data normally placed in the center. The Aztec Code:
Convenience is everything these days and I’m sure many of you take advantage of the option to pre-print boarding passes or event tickets to reduce your wait time. With Mobile Ticketing, or m-ticketing you’ll not only increase convenience, but save on printing costs. Instead of printing out your boarding pass or ticket after an online purchase you can have an electronic ticket emailed directly to your mobile device. This electronic ticket consists of a 2D bar code that can be scanned directly from your mobile device screen for entry into an event or at the gate when boarding. United Airlines recently announced the introduction of mobile boarding passes that allow customers to use their mobile device as a boarding pass at security and at the gate and Fandango has launched mobile tickets for movie goers in select cities. Mobile Ticketing solutions reduce costs, improve customer service and increase ticket validation efficiency.
The Express Carriers Association (ECA) is a non-profit organization that provides an annual conference for shippers and carriers to learn about the latest developments in their industry. The ECA Marketplace EXPO introduces attendees to the latest technologies and transportation solutions designed to improve efficiency and increase their bottom line. If you’re attending this year, be sure to visit DecisionPoint to learn about ourMobileArc™ Courier Solutions designed for the time-critical courier and delivery industries. Increase productivity, reduce paperwork and improve customer service!
DecisionPoint Systems, Inc. works with multiple software vendors to create mobile field service solutions that increase efficiency and customer satisfaction levels while also enabling you to reach new levels of ROI. Here is a great video demo from our partner MobileFrame that showcases some of the tools and features your mobile workforce will have at their fingertips when you choose a DecisionPoint Field Services Solution.
As a follow-up to my recent post on Mobile POS solutions I’m providing this video from DecisionPoint’s select software partner Global Bay. This video demonstrates a mobile POS solution with a Motorola MC75 and a Zebra RW220 mobile printer.
Not all mobile workers are entering the same types of data and many businesses have multiple mobile applications that require different types of keypads to maximize worker productivity. MAX Keypad is a new feature that Motorola introduced with the release of the MC9500-K mobile computer that addresses this issue by providing customer-swappable keypads that can be installed in just a few minutes. Motorola offers four standard keypads for the MC9500-K that can be swapped out to meet the needs of your diverse applications.
Long lines and increased traffic in retail environments can lead to decreased customer loyalty and abandoned sales. If you’re looking for a solution that will prevent long lines and increase retention rates, a Mobile Point of Sale (POS) solution is the answer. Mobile POS solutions enable your workforce to ring up customer purchases virtually anywhere in the store to prevent long waits. With a mobile computer and mobile printer in-hand employees can:
In our Dec. 21st post we announced the release of the Motorola MC3090-Z Handheld RFID Reader. Motorola recently released the following video about the MC3090-Z and the benefits it provides to retail RFID applications. Enjoy!
When Motorola released the MC9500-K mobile computer they also introduced several new features to address issues such as flexibility and investment protection. We provided information about one of these new features, the Universal Accessory System, in our Feb. 18th post. Today we’re going to take a look at the new MAX FlexWAN for the MC9500-K.
Many parking enforcement officers write out tickets by hand and then the information is transferred to the main system by data entry clerks back at the station. This system is time consuming and allows for human error. By automating the citation process, officers instead enter information on a mobile computer by scanning bar codes, drop-down menu functions, or by hand-keying. Mobile computers enable accurate collection of information, including:
The Messenger Courier Association of America (MCAA) provides one of the most comprehensive tradeshows for the courier industry and their annual meeting and exposition is only a few months away. The MCAA focuses on education for those engaged in the same day delivery industry to keep them up-to-date on the latest trends, technologies, products and services. If you plan to attend this year be sure to stop by the DecisionPoint booth to learn about our innovative mobile solutions for the courier industry. We’ll have more information about the specific solutions, hardware and demos we’ll be exhibiting at the show in the coming weeks. For now here’s the basic information about the annual show:
In our Feb. 10th post we introduced DecisionPoint’s MobileCare™ Device Provisioning. DecisionPoint recently announced the addition of MobileCare™ Provisioning for SmartWORKS to their line of provisioning services. You can download the new datasheet for more information about this specific service and for more information about MobileCare™ Device Provisioning features you can Click Here.
DecisionPoint offers a variety of solutions to easily manage and control mobile devices through our MobileCare™ Device Provisioning services. One of the options is to limit or block calls on devices so employees can only make calls to specific numbers while on the job. These settings will also be locked down to prevent employees from tampering with the blocked numbers. This service still allows employees to make calls to selected and approved numbers such as dispatch and emergency numbers, but ensures they stay focused on what matters most—your customers. This easily increases productivity and reduces phone expenses. You’re in control.
The 2010 Texas Courier and Logistics Association (TCLA) Annual Conference is right around the corner and you won’t want to miss this exciting event. The TCLA works to improve the courier industry with their annual conference by providing insight from speakers within the industry and a vendor fair to display the latest solutions. Be sure to visit DecisionPoint during the conference so you can learn about the latest mobile solutions designed for couriers.
DecisionPoint recently announced the release of their latest MobileCare™ Device Provisioning offering: MobileCare™ Provisioning for CXT Software™.
If your field workers require a larger display than their current mobile device offers, but still need something that’s easy to work with while on-the-go, you might be interested in combining the REDFLY Mobile Companion with your existing devices. REDFLY is a large screen and keyboard that links to mobile devices via a USB cable or wireless Bluetooth™. Essentially REDFLY is a smartphone terminal with no OS, no CPU and no storage that allows you to use your smartphone like a laptop. The REDFLY Mobile Companion is a compact device yet it still provides a full size keyboard and your choice of two display sizes-7 inch or 8 inch. REDFLY doesn’t require an additional data plan so it’s a great low cost option to combine with any Windows Mobile device.