While mobile computing devices get most of the press these days, it is the mobile applications that are at the heart of every mobile computing solution. It is the application that defines the business logic, user interface and information exchange. When selecting a mobile application there are a number of considerations that you should take into account.
1) Every application provider takes their unique approach to solve the business issues at hand. Therefore, the first thing you should do is identify all of your business requirements and stack rank them against one another. No application will have every feature that you want but using the 80/20 rule if you can get the top 80% of your requirements you will likely achieve the required ROI.
2) Evaluate the application offering against your present and future technology requirements. Many companies have established technology requirements on at least some segments of their business. This is done simply to reduce the overall technology support cost. When evaluating software applications, make sure that the application supports your technology standards
3) User training and support is a perpetual cost and does not end until the application is decommission or replaced. For mobile applications this time period is often between 5 and 10 years. When selecting new applications it is important to take this user interface into account. Complex or confusing user interfaces and workflows will increase your training and support costs for the life of project.
While there are many other considerations to take into account, getting these three right will significantly reduce your chances for making a bad choice. For additional information on software selection please feel free to reach out to DecisionPoint Systems.