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Recent Posts

Are You More Connected Than Your Shoppers?

Posted by Steve Smith on May 14, 2018 7:00:00 AM

Many retail stores face a growing challenge.

As more and more technology falls into the hands of consumers, some shoppers are leaving traditional retail associates behind. This is seen in Zebra Technologies' 2017 Global Shopper Study.

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Topics: retail logistics, improve customer service, retail customer engagement

Stop Letting Out-of-Stocks Drive Your Shoppers Away

Posted by Ryan Foust on Apr 3, 2018 7:00:00 AM

Shoppers hate out-of-stocks. Period.

First, they drive to the nearest store. They park, walk inside and proceed to search for where that item should be. If they can’t find it, they might ask an associate for help – or they might leave and repeat the pattern at the next store. But when they do find where that item is supposed to reside and they find that shelf, hook, or peg empty… well. That’s a lot of time and effort wasted. And money, too, with the cost of gas today.

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Topics: retail logistics, improve customer service, retail customer engagement

Bridging the Gap Between In-Store and Online Customer Experiences

Posted by Steve Smith on Mar 27, 2018 7:00:00 AM

There’s no denying that online shopping is here to stay and growing daily. Yet brick-and-mortar retailers still have two distinct advantages over their online-only competition:

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Topics: retail logistics, online applications, retail customer engagement

Winning Customers with a Variety of Fulfillment Options

Posted by Steve Smith on Mar 12, 2018 6:24:00 AM

Offering the right selection of fulfillment options is an important strategic decision for any retailer.

More and more businesses are discovering competitive advantages in providing the fulfillment methods their customers want. In this post, we’ll identify the major types of fulfillment, why customers want those options, and how you as a retailer can provide them.

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Topics: retail logistics, retail customer engagement

Earn More Customers with Faster Delivery

Posted by Ryan Foust on Mar 6, 2018 6:00:00 AM

Your customer places a product in their online cart. Then they proceed to checkout and… nothing.

The sale never goes through. And you’re left wondering why.

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Topics: retail logistics, expedited delivery solutions, Mobile Shopping, retail customer engagement

Predicting Retail's Winners and Losers for 2018

Posted by Steve Smith on Jan 18, 2018 4:30:00 AM

The 2017 holiday shopping season is behind us. And, as always, there were clear winners and losers in the retail industry. The winners view those holiday victories as precursors to a strong 2018, and will seek to capitalize on the things they did right. The losers, meanwhile, will scramble to distance themselves from their holiday failures. Many of them will have already begun pivoting to copy the success stories, attempting to turn their 2018 fortunes while also preparing for a better showing in next year's cycle.

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Topics: retail logistics, enterprise mobility solutions, retail customer engagement

Improve Your Business with an Efficient Fleet Management System

Posted by Stan Jaworski on Nov 30, 2017 7:00:00 AM

One of the important requirements to running a business is having an efficient fleet. Contrary to what people outside the industry believe, having an effective fleet is more than just employing drivers and training them well to take care of the vehicles they handle. In order to optimize your fleet performance, you should be able to make smart decisions about how you use your fleet resources.  
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Topics: fleet management

6 Myths About Personalization

Posted by Doug Bachrach on Nov 23, 2017 7:00:00 AM

There are some pretty strange ideas about what personalization means out there in internet-land. Just scroll through your “spam” email folder to see what I mean.

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Topics: supply chain management

13 Signs You Need to Rethink Your Supply Chain Strategy

Posted by Steve Smith on Nov 16, 2017 7:00:00 AM

By now, you’ve probably heard numerous accounts of how retailers are transforming their businesses with new supply chain technologies. And you might be wondering if now’s the time to update your solutions, too.

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Topics: supply chain management

Top 7 Things to Consider in a Fleet Management Solution

Posted by Ryan Foust on Nov 9, 2017 7:00:00 AM

So you’re ready to bring on a fleet management system? Logistics is getting more complex, which can simply make it costlier or more responsive to being used as a strategic advantage. The right fleet management solution will steer you to the right track.

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Topics: fleet management

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